This Privacy Policy explains how Kniham ("Kniham", "we", "us", or "our") collects, uses, shares, retains, and protects your information when you use the Kniham mobile applications (Android and iOS), the Kniham website at kniham.com, and related services (together, the "Service"). Kniham helps you manage grocery shopping by organizing your shopping lists and comparing prices across different stores.
By creating an account or otherwise using the Service, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.
1. Who we are and how to contact us
Kniham is the developer and operator of the Service. For any privacy question, request, or concern — including to exercise your data rights — you can reach our privacy point of contact at:
- Email: support@kniham.com
- Web: https://kniham.com
2. Information we collect
We limit the collection and use of personal data to what is needed to provide and improve the Service. We collect the following categories of data:
| Data type | Examples | Why we collect it |
|---|---|---|
| Account information | Your name and email address; authentication credentials. | To create and maintain your account and provide personalized services. |
| Shopping data | Grocery and shopping lists, list items, quantities, categories, shared tables, and price-comparison activity you create in the app. | To store your lists on our secure cloud servers and deliver the core Service, including real-time sync and sharing with people you invite. |
| Barcode & camera data | EAN/barcode numbers you scan. Scanning uses your device camera. | To look up products and prices. Barcode scanning is processed on your device; camera images are not uploaded unless you explicitly opt in to a feature that says so. |
| Technical & device data | IP address, device and app identifiers, app version, language, and diagnostic / log data. | To operate the Service, keep it secure, prevent abuse, and diagnose problems. |
| Website analytics | Usage and cookie data collected via Google Tag Manager / Google Analytics on our website. | To understand website usage and improve our pages. See "Third-party services" below. |
| Anti-abuse data | Data processed by Google reCAPTCHA when you submit forms such as the account deletion request. | To protect our forms from automated abuse and spam. |
We ask for clear, affirmative consent before collecting any personal or sensitive data, and we do not require more data than is necessary to use the Service.
3. How we use your information
- To provide, maintain, and operate the Service, including storing and syncing your shopping lists and comparing prices across stores.
- To create your account and provide personalized features.
- To keep the Service secure, prevent fraud and abuse, and troubleshoot issues.
- To communicate with you about your account, requests, and material changes to the Service or this policy.
- To improve the Service and develop new features.
4. How we share information
We use your data exclusively within Kniham and associated services. We do not sell your personal or sensitive information. We share data only in the limited ways below:
Aggregated, anonymized data
We may share aggregated, anonymized data — such as popular grocery items and shopping trends — with third parties for research and improvement purposes. This data will never include your personal information and cannot reasonably be used to identify you.
Service providers
We rely on trusted service providers who process data on our behalf and only to run the Service, including:
- Cloud hosting — to securely store your account and shopping data.
- Email delivery (Amazon SES) — to send transactional email such as confirmations of account deletion requests.
- Google reCAPTCHA — to protect our forms (Google Privacy Policy).
- Google Tag Manager / Google Analytics — for website analytics (Google Privacy Policy).
Legal reasons
We may disclose information if required to do so by law, or if we reasonably believe it is necessary to comply with a legal obligation, protect the rights and safety of our users, or prevent fraud or abuse.
5. Data security
We protect your data from unauthorized access using industry-standard security measures. Data is transmitted using modern cryptography (over HTTPS) and stored on secure cloud servers. While no method of transmission or storage is completely secure, we work to safeguard your information and continuously improve our protections.
6. Data retention and deletion
We keep your personal and shopping data for as long as your account is active and as needed to provide the Service. You can request deletion of your personal account data at any time:
- Use our account deletion page, or
- Email support@kniham.com.
We will process your request within 30 days, in accordance with applicable data protection laws, and confirm the deletion by email. We may retain limited information where required to meet legal obligations, resolve disputes, or enforce our agreements.
7. Your rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact support@kniham.com. We will not discriminate against you for exercising your rights.
8. Children's privacy
The Service is not directed to children under the age of 13 (or the minimum age required in your country), and we do not knowingly collect personal data from them. If you believe a child has provided us with personal data, please contact us and we will delete it.
9. International users
Your information may be processed and stored on servers located in countries other than your own. Where we transfer data internationally, we take steps to ensure it remains protected in line with this policy and applicable law.
10. Changes to this policy
We will notify you of any material changes to this Privacy Policy and our privacy practices, for example by posting the updated policy on this page and updating the "Last updated" date, and — where appropriate — by notifying you in the app or by email.
11. Contact us
If you have any questions about this Privacy Policy or how we handle your data, contact us at support@kniham.com.